Job Description

Assistant General Manager Job Posting

COVA Brewing Company

About COVA Brewing Company

At COVA Brewing Company, community is built on craft. We are dedicated to creating a welcoming environment where every guest feels valued. By curating a variety of craft beverages, we ensure each visit is a unique and personalized experience. This commitment to quality and hospitality is reflected in our menus, our space, our events, and our team members. 

Job Description

We are seeking a dedicated and collaborative leader to work closely with the General Manager and Management Team to ensure the seamless operation of COVA Brewing. This role is instrumental in fostering a positive work environment that prioritizes employee development and exceptional customer service. The ideal candidate will be committed to continuously improving all aspects of COVA’s operations, consistently evaluating processes to enhance productivity, efficiency, customer satisfaction, and team training.

Relevant Experience

• Leadership experience and a experience managing projects with a team.
• At least 2 years in the hospitality, restaurant, brewery, or coffee house industries.
• A proven track record of hitting goals, anticipatory management skills, strong communication skills, and an ability to work under pressure and with a variety of personalities.

Employment Type

• Salary, Full-time

Leadership & Teamwork

• Participate in leadership coaching, apply development exercises, and utilize leadership tools for effective communication and team guidance.
• Lead quarterly shift lead meetings, team development meetings, and training sessions,
• Collaborate with the management team and shift leaders on training, operations, and event coordination/execution.
• Prepare and lead weekly HR and operations meetings. Attend production and management meetings.
• Foster a positive, team-oriented work environment through empathetic leadership.
• Support cross-functional initiatives and assist with additional duties as needed.

Training & Development 

• Keep team members informed on updates, operational changes, and new product releases while ensuring accountability.
• Train new employees, manage training progress, and provide ongoing support to maintain high standards.
• Facilitate product tastings and promote enthusiasm for coffee and beer knowledge.

Operations

• Ensure an exceptional customer experience by fostering engagement and situational awareness among staff.
• Continuously evaluate and anticipate operational adjustments to improve workflow.
• Maintain cleanliness, organization, and adherence to health and safety guidelines.
• Supervise daily, weekly, and monthly deep cleaning efforts.
• Maintain and organize inventory for all front and back stock items.
• Troubleshoot and manage customer-facing systems.
• Research and develop new recipes to expand beverage offerings.
• Create workflows and documentation for new product releases.

Administration

• Manage employee scheduling, adjustments, and approvals.
• Organize invoices, records, and reports.
• Coordinate orders, deliveries, and invoice validation with vendors.
• Track and analyze costs to inform pricing, reduce waste, and improve operations.
• Keep training and operational documentation updated and organized.

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