Job Description

Advent Talent Group is seeking a Cemetery Office Manager for a family-owned client in Bloomington, MN. This role is vital for ensuring the seamless operation of our cemetery services. As the administrative backbone of our organization, the Cemetery Office Manager will oversee all aspects of cemetery operations, from client interactions to contract processing. The ideal candidate will combine administrative expertise with compassionate customer service to support families during difficult times while maintaining efficient office operations.

Overview:

• Position Type: Direct Hire
• Schedule: Monday-Friday, 8 AM - 4:30 PM, with coverage every other Saturday
• Salary: $60,000 - $70,000
• Location: On-site in Bloomington, MN

Responsibilities

• Serve as the primary point of contact for families, providing guidance on cemetery property selection and addressing all cemetery-related inquiries with empathy and professionalism
• Process and maintain cemetery contracts, ensuring compliance with all relevant policies, regulations, and documentation requirements
• Manage financial operations including client payment processing, trust administration, vendor invoicing, payroll coordination, and sales commission calculations
• Schedule and coordinate burial services with families, funeral directors, and cemetery staff, ensuring all details are confirmed and effectively communicated to all parties
• Oversee facility management, including building maintenance, repair coordination, cleaning services, and vendor relationships
• Coordinate marker orders, installations, and maintenance, ensuring timely completion and quality standards
• Plan and execute annual memorial events and services, including invitation coordination and program management

Qualifications

• Minimum of 3 years of experience in office management, administrative leadership, or related field
• Strong organizational skills with ability to manage multiple priorities in a time-sensitive environment
• Excellent interpersonal skills and ability to communicate with empathy when working with grieving families
• Proficiency with office software and financial management systems
• Detail-oriented with meticulous record-keeping abilities
• Experience in customer service, preferably in a funeral home, cemetery, or related setting
• Ability to maintain composure and professionalism when dealing with sensitive situations

Eligible employees will enjoy the following benefits:

• Medical Insurance & 401(k) Profit Sharing
• PTO & Sick/Safe Time
• Bereavement Leave (Funeral Services Included)
• Family/Medical Leave (FMLA, Parental Leave, Organ Donation)
• Protected Leave (Military Service, Domestic Abuse, Crime Victims, School Activities)
• Personal Leave & Workplace Injury Coverage
• Annual Reviews & Comprehensive Benefits Package (Health Insurance, 401(k), Profit Sharing, Paid Time Off)

Advent Talent Group is an Equal Opportunity Employer

Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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