Job Description

Job Description

Job Description

This part-time role involves a variety of funeral service related tasks, including assisting with decedent removals, providing administrative support, and engaging with the public to answer questions and offer information on the services we provide. Depending on the location, this position may require lifting, carrying, transporting, and assisting in the preparation of decedents.

The Funeral Assistant duties must be performed consistent with company mission and values and in adherence to company policies and procedures.

• This position may require assistance with the removal of decedents (location specific).
• Funeral Attendants may assist with the preparation of the deceased and casket.
• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families.
• Assist with visitations, memorial and funeral services which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance, etc.
• Greets and receives client families and/or other persons entering the office for information and assistance.
• Accommodates the needs of the family during a service and/or visitation.
• May wash and clean funeral home vehicles and other client vehicles as required from time to time.
• The ability to work beyond standard business hours, including weekends and holidays, may be required.

• High school diploma or equivalent Experience
• Must be able to lift, pull, and/or push 150lbs or more of removals are required.
• Previous customer service experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses
• Valid state driver's license with an acceptable driving record
• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to maintain composure in challenging situations
• Good verbal and written communication skills
• Ability to maintain confidentiality

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.

3402 Charlie Marshall Aransas Pass Texas

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