G281SA0 - Entry Level Help Desk - Cleared Job at NiSUS Technologies Corporation, San Antonio, TX

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  • NiSUS Technologies Corporation
  • San Antonio, TX

Job Description

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

This position is located in Texas!

Schedule: Monday through Friday 2pm - 10pm OR 3pm - 11pm

Requirements

TS/SCI with poly required

  • Bachelor of Science
  • 5 years of related experience may be substituted for a degree.
  • Customer Service
  • ServiceNow Ticketing System

One of the Following Certifications Required:

  • A+

  • Network+

  • CCNA Security

  • CySA+

  • GICSP

  • GSEC

  • Security+

  • CND

  • SSCP

  • CASP

  • CCNP Security

  • CISA

  • CISSP

  • GCED

  • GCIH

  • CCSP

Benefits

  • Health & Life Insurance
  • Dental Insurance
  • Disability Insurance
  • 401K Retirement Plan with Matching
  • Tuition Assistance
  • Vacation and Sick Leave
  • Hiring Bonuses
  • Referral Recruitment Program

Job Tags

Remote job, Worldwide, Monday to Friday,

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