Job Description

About the Company - Europastry is a global leader in the frozen bakery sector, dedicated to innovation, quality, and sustainability. With a strong presence in over 80 countries, we strive to deliver premium bakery solutions while maintaining efficient and sustainable manufacturing operations.

About the Role - We are seeking a highly skilled and motivated IT Manager to oversee the IT operations and strategy for our three locations. Reporting directly to the CFO. This position requires a collaborative approach to managing business demands, delivering IT services, and aligning local operations with global strategies. The ideal candidate will have a strong technical background, excellent project management skills, and experience with JD Edwards ERP systems.

Responsibilities

• Analyze business needs, recommend technical solutions, and establish completion timelines.
• Act as a liaison between the local business teams and the global IT department.
• Align local IT initiatives with the organization’s global strategies and priorities.
• Serve as a strategic business partner, bridging the gap between business demands and technical capabilities.
• Manage and maintain IT systems, including JD Edwards ERP, to support business operations.
• Oversee IT services delivery to ensure high quality and reliability.
• Provide technical support and guidance to staff, optimizing system usage.
• Implement IT policies and procedures to ensure data security, compliance, and operational efficiency.
• Coordinate disaster recovery planning and backup procedures.
• Lead IT projects from initiation to completion, ensuring timely delivery within budget.
• Evaluate project outcomes, identify issues, and take corrective actions as needed.
• Participate in hardware and software evaluations and manage vendor relationships.
• Recruit, train, and coach the IT team to foster professional growth and ensure high performance.
• Communicate job expectations and conduct performance appraisals.
• Prepare and manage the annual IT budget, analyzing variances and initiating corrective actions.
• Research emerging technologies and recommend strategies to enhance IT operations.
• Drive continuous improvement by staying informed of IT trends and applying best practices.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, MIS, or a related field.
• 8+ years of IT management experience, preferably in a multi-site or international manufacturing setting.
• Proven experience as an IT Manager or similar role.
• Strong expertise with JD Edwards ERP and related technologies (EDI, WMS, etc.).
• Proficiency in Spanish is valuable.
• Excellent project management skills with the ability to handle multiple projects simultaneously.
• Strong communication and interpersonal skills.
• Ability to work effectively in a global team environment.
• Problem-solving skills and the ability to make decisions under pressure.
• Experience in developing and implementing IT policies and procedures.

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