We are seeking a skilled and customer-oriented IT Network Support Specialist to join our team in Washington, USA.
This role involves providing network management, infrastructure support, and front-line IT assistance in a corporate environment.
The ideal candidate will have experience in network administration, server management, and cloud technologies, along with excellent communication skills to support end-users effectively.
Manage and support network infrastructure, ensuring optimal performance and security.
Troubleshoot network issues, utilizing tools for diagnosing and resolving connectivity problems.
Administer network protocols such as TCP/IP, DNS, and DHCP.
Support server management, including Windows Server and Linux environments.
Maintain and monitor cloud-based services, particularly within Microsoft Azure.
Utilize virtualization technologies such as VMware and Hyper-V to manage virtual infrastructure.
Provide first-line IT support and address technical queries from employees.
Assist with front desk IT duties, including onboarding new employees and setting up IT equipment.
Document and track IT issues, solutions, and system updates for future reference.
Collaborate with other IT professionals to enhance system efficiency and security.
Proficiency in network management and infrastructure support.
Experience with network protocols (e.g., TCP/IP, DNS, DHCP).
Familiarity with network troubleshooting tools.
Knowledge of server management (Windows Server, Linux).
Experience with cloud platforms, particularly Azure.
Understanding of virtualization technologies (e.g., VMware, Hyper-V).
Strong communication skills to interact effectively with employees.
Experience in a front desk or customer-facing IT support role.
Previous experience in IT support or network administration.
Experience working in a corporate environment, particularly handling front desk IT duties.
CompTIA Network+
CCNA (Cisco Certified Network Associate)
Other relevant networking/infrastructure certifications
If you are passionate about IT support and network management, we encourage you to apply and be a part of our growing team!
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