Medical Information Specialist Job at US Tech Solutions, Titusville, NJ

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  • US Tech Solutions
  • Titusville, NJ

Job Description

Internal ID: 25-30430

Duration: 11 months contract

Job Description:

Notes:

This role will be Hybrid in Titusville, NJ

Looking for a Therapeutic Specialist or a Medical Information Specialist

Pharm D is required

Will be taking calls, using Chat, reviewing emails and provide responses to customers

Must have excellent communication skills

Will be handling adverse events or product quality inquiries

Must have experience with adverse events or product quality

Will be submitting inquiries based on what comes through calls, chat, or emails

#1 focus will be on medical related requests

Must have at least 2 years of experience

Possible candidates to consider would be a Retail Pharmacist, or Hospital Pharmacist, or a Pharmacist at a clinical company

Top 3 Skills:

- Excellent Communication

- Managing complex situations

- Great analytical skills

Job Description

Position Title: Medical Information Specialist (Contractor), Medical Information Scientific Engagement (MISE)

The employee is acquainted with the annual company and division goals and is aware of how they can influence these through their performance.

Responsibilities:

Essential Job Duties and Responsibilities

This position is for a frontline therapeutic specialist who will be responsible for engaging healthcare professionals across all therapeutic areas in rich clinical dialogue by responding to unsolicited medical inquiries. Specialist may provide ad hoc customer support in the form of clinical discussions and/or literature search analysis. They will also assist with omnichannel processing and daily reconciliation support. Responsibilities also include compliance intake/reporting by identifying and documenting adverse event(s) and/or product quality complaint(s). Specialist may interact with business partners external to the MISE.

Experience:

Include the level of experience that is expected from the candidate.

Skillsets:

Ability to communicate clearly and concisely

Work in both a team setting and as an individual contributor

Provide excellent customer service

Perform related duties as assigned by supervisor

Maintain compliance with all company policies and procedures

Education:

Minimum Qualification

Advanced degree in Pharmacy (PharmD)

Demonstrated ability to verbally communicate scientific information to healthcare professionals

Experience managing complexity and ability to work independently

Excellent computer proficiency (Microsoft Office Suite)

Excellent analytical skill to identify gaps and root causes of issues and think out of the box to develop a solution.

Must be able to work independently with minimum supervision to meet tight deadlines

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Contract work, For contractors,

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