Job Description
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LENSCRAFTERS AT MACY'S
LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S. Our relationship with Macy’s is built around a shared mission of providing customers with the highest quality products and exceptional eyewear.
If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.
GENERAL FUNCTION
The Associate Optometrist is a leader in the organization, delivering the brand promise and ensuring all patients receive the highest quality Optometric care by performing clinical protocols. The Associate Optometrist collaborates with the MOD, SMM, and team to maximize results and practice growth.
MAJOR DUTIES & RESPONSIBILITIES
Ensures executional excellence and winning results in partnership with the MOD and store team.
Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
Ensures Brand is known as the leading optical provider within the community.
Operates as a successful stakeholder to all leaders within the organization and local market.
Places the patient/customer first and delivers excellent service.
Strives to exceed expectations on all KPIs.
Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
Address all patients/customers visual lifestyle needs.
Make eyewear recommendations based on patients/customers’ needs.
Explain each step of the eye exam; listen carefully to patients/customers.
Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
Communicate effectively with patients the need for annual eye exams and ensure all patients are appointed for their next eye exam.
Conduct all services in accordance with protocol and accepted standards of care.
Ensures all patients receive accurate diagnosis and appropriate recommendations.
Establishes a positive Doctor/patient relationship.
Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
Ensures office systems are maintained.
Maintains State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
Provides effective training and guidance to team members utilizing Company provided programs.
Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
Encourages associate decision-making at the level closest to the patient.
Maximizes partnerships through leadership, participation, and involvement.
Takes pride in the appearance of the office.
Maintains a safe working environment for all associates/patients.
Leads by example.
BASIC QUALIFICATIONS
Doctor of Optometry.
Commitment to quality patient care.
Knowledge of current Optometric theory and technology.
Problem-solving ability.
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law.
#J-18808-Ljbffr Luxottica
Job Tags
Minimum wage, Local area,