Job Description

Sappi North America

Sappi Cloquet, established in 1898, produces high-quality graphic papers used in premium magazines, catalogs, books, direct mail and high-end print advertising for the fashion, automotive and travel industries, as well as speciality papers. Cloquet manufactures Verve, a dissolving pulp used for the textile and home goods markets. Energy saving and clean water initiatives at Cloquet have won environmental recognition, aligning with the mill's commitment to sustainability.

What’s in it for you?

• Competitive compensation package including benefits and performance-based bonuses.
• Opportunity to work for a global company that continues to thrive and adapt after 85 years of existence.
• A dynamic and challenging work environment with opportunities for professional growth and advancement.
• Opportunity to work with cutting-edge technologies and contribute to projects that significantly impact the organization's operations and success.
• Engage and collaborate with a diverse group of colleagues from Africa, Europe, and Asia, fostering a culture of inclusivity and global perspective.
• A supportive team culture that values diversity, collaboration, and continuous learning.

Responsibilities:

• Install, configure, maintain, and support network infrastructure, including switches, access points, routers, and firewalls.
• Troubleshoot and resolve complex network issues, providing expert-level support to minimize downtime and maintain operational efficiency.
• Provide expertise to resolve technical incidents and system issues.
• Monitor network performance and troubleshoot issues to minimize downtime and ensure optimal operation.
• Collaborate with security teams to align network infrastructure with internal security standards.
• Offer technical guidance and mentorship to junior team members.
• Develop and maintain documentation for network architecture, configurations and mill specific processes.

What we’re looking for:

• A proficient problem-solver passionate about continuous improvement.
• More than 5 years of experience in managing large-scale enterprise networks.
• A Bachelor’s degree in Information Technology, or relevant industry certifications (CCNA, or CCNP).
• Familiarity with industry-leading hardware and tools such as Cisco, SolarWinds, Fortinet, and Palo Alto.
• Manufacturing sector experience (Honeywell, Rockwell) especially with industrial network requirements and standards, is a significant advantage.
• Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.
• Detail-oriented, self-organized, and a proactive self-starter.
• Strong interpersonal and customer service skills, with a willingness to be on-call for critical network issues outside standard business hours.
• Demonstrate a flexible attitude and willingness to assist beyond core duties, contributing to various tasks and projects outside the primary area of expertise as the need arises.

Salary is determined by a number of factors including the value of the job to the organization, market forces, internal equity and skills brought to the job.

Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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