Job Description

We are looking for an experienced and dynamic Nightlife Bars & Lounge General Manager to oversee and manage the operations of our vibrant bar and lounge venues. This leadership role requires a passion for nightlife, entertainment, and guest experience. The ideal candidate will be a highly motivated and energetic individual with a track record in managing high-volume venues, maximizing revenue, and creating a unique atmosphere. This is an exciting opportunity to be at the helm of one of the hottest nightlife destinations, ensuring top-tier service, exceptional entertainment, and a memorable experience for every guest. Key Responsibilities: Leadership & Team Management: Lead and manage the bar and lounge teams, including bartenders, servers, hosts, security, and support staff, creating an environment of teamwork and excellence. Recruit, train, and develop staff, ensuring they understand service expectations, safety standards, and brand values. Create a positive and engaging work culture that promotes staff retention, motivation, and performance. Monitor and provide feedback to staff to ensure high standards of customer service, productivity, and adherence to company policies. Operational Excellence: Oversee day-to-day operations of the bar and lounge, ensuring smooth and efficient service during peak nightlife hours. Ensure staff complies with all health, safety, and sanitation standards, including licensing requirements and responsible alcohol service. Manage inventory and stock, ensuring optimal levels of supplies, beverages, and bar materials. Oversee the setup and breakdown of events, ensuring timely preparations and clean-ups. Guest Experience: Curate an exceptional and memorable nightlife experience for guests, ensuring outstanding service, ambiance, and entertainment. Handle guest complaints and concerns promptly and professionally, turning any negative experiences into positive outcomes. Monitor guest satisfaction and ensure that expectations are met or exceeded, fostering a loyal clientele. Implement creative strategies to enhance the guest experience, including themed nights, live performances, and special events. Financial & Budget Management: Develop and manage budgets for bar and lounge operations, controlling costs and maximizing profitability. Track daily revenue, expenses, and labor costs, analyzing financial data to make adjustments as needed. Create and implement strategies to increase sales, including new drink menus, seasonal promotions, and event-driven sales. Ensure financial accountability and transparency, providing regular reports on operational performance to upper management. Marketing & Promotions: Collaborate with the marketing team to develop and execute strategies to drive traffic to the bar and lounge, including social media campaigns, influencer partnerships, and event promotions. Plan and oversee promotional events, such as celebrity appearances, live music, DJ nights, and themed parties, to attract a diverse clientele. Stay on top of nightlife trends and industry innovations, ensuring that the bar and lounge remain competitive and relevant. Work closely with other departments (security, kitchen, event planners, etc.) to ensure seamless operations and coordination during high-volume hours and events. Communicate effectively with staff, addressing concerns and ensuring that everyone is aligned with goals, operations, and guest expectations. Serve as the main point of contact for upper management, providing updates on performance, challenges, and opportunities. Qualifications: Experience: Proven experience as a General Manager, Bar Manager, or in a similar leadership role in a high-volume bar, lounge, or nightclub environment. Extensive knowledge of bar operations, mixology, guest service, and event management. Skills & Abilities: Strong leadership, interpersonal, and communication skills, with the ability to inspire and lead a diverse team. Excellent problem-solving and decision-making abilities, particularly in high-pressure situations. Proven ability to manage budgets, control costs, and drive profitability. Ability to create and implement creative strategies to enhance guest experience and attract new clientele. A strong understanding of nightlife trends, entertainment, and branding. A degree or certification in hospitality, business, or a related field is preferred. Knowledge of responsible alcohol service laws and practices. Availability to work nights, weekends, and holidays, as required in the nightlife industry. Preferred Qualifications: Experience in luxury or upscale nightlife venues. Strong connections within the local entertainment and nightlife community. Expertise in curating themed events or live music programming. Prior experience managing large teams and working in fast-paced environments. Seniority level Executive Employment type Full-time Job function Management Industries Hotels and Motels and Hospitality #J-18808-Ljbffr DC Global Talent Inc.

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