Job Description

Job Description

Job Description

Description:

At CMA’s Colonial Nissan , we believe that our employees are our greatest asset. We foster a positive work environment where teamwork, respect, and a passion for excellence are at the core of everything we do.

We’re Looking For Product Specialist/Sales Associates with a passion for providing exceptional customer service and creating positive shopping experiences. Previous customer service experience is required.

Joining CMA means becoming part of a family that values integrity, excellence, and, above all, people. If you are passionate about cars, customer service, and working in a place where your contributions truly matter, we invite you to explore a career with us. As a full-time associate, you'll earn ownership in the company through our unique Employee Stock Ownership Plan (ESOP) , aligning your success with the company's growth.

Success Indicators:

• Previous customer service experience required
• A vibrant personality with a contagious enthusiasm that inspires and engages clients and team members alike.
• A genuine passion for sales and a relentless drive to exceed expectations and achieve outstanding results.
• Ability to handle rejection and setbacks with grace, maintaining determination and focus on achieving success.
• Collaborative spirit with the ability to work effectively within a team, contributing to a positive and supportive work environment.

As a Product Specialist/Sales Associate at CMA's Colonial Nissan, you will:

• Collaborate for Success: Work with a positive and supportive sales culture, collaborating with team members to achieve individual and team sales targets.
• Connect and Consult: Engage customers in a consultative manner, understanding their needs and providing personalized guidance throughout the sales process.
• Stay Informed: Demonstrate comprehensive product knowledge, staying up-to-date with the latest trends and technologies in the automotive industry.
• Utilize Technology: Generate sales leads through innovative video marketing and social media posts.
• Build Relationships: Follow up with customers after the sale to ensure their satisfaction, address any concerns, and thank them for choosing our dealership. Build rapport and foster loyalty by staying in touch and being a reliable resource for all their automotive needs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• State Sales License
• Valid Driver's License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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