Job Description

Are you ready to lead the charge at one of Cleveland’s most luxurious properties? Join RHM as the Property Manager for Ten60, our brand-new Downtown Cleveland community, and take ownership of a dynamic 184-unit community featuring upscale amenities like a rooftop pool, private balconies, and terraces—all perfectly situated between Playhouse Square and the Guardians stadium. In this role, you’ll leverage your expertise in financial oversight, leasing, maintenance coordination, and staff leadership to enhance property value and deliver exceptional resident experiences. If you’re passionate about excellence in property management and ready to make a lasting impact in a cutting-edge, high-end environment, we invite you to apply and join us in setting a new standard for luxury living in Cleveland.

RESPONSIBILITIES

• Financial management: Set goals, handle collections, maintain accurate transaction records, prepare annual budgets and income projections in a timely manner. Collect late fees and check charges, submit AP invoices to corporate, and manage petty cash.
• Leasing operations: Maximize occupancy by implementing effective marketing strategies, closing deals, and ensuring the models, market-ready apartments, and grounds meet high standards.
• Maintenance coordination: Enter service requests in Yardi, communicate with maintenance staff, monitor progress, and ensure timely completion of tasks. Schedule maintenance activities in collaboration with the Maintenance Supervisor.
• Performance analysis: Monitor and analyze traffic logs, conversion ratios, budgets, and renewal information to optimize operations.
• Vendor and contractor management: Communicate with vendors and contractors regarding scheduling, billing, relationship management, and certificates of insurance.
• Administrative tasks: Maintain accuracy of resident files, leasing documents, and Yardi entries. Approve payroll hours and ensure compliance with administrative procedures.
• Emergency and safety leadership: Lead the emergency/safety team to minimize liabilities and ensure the well-being of staff and residents.
• Resident relations and retention: Address resident concerns and requests through phone or in-person visits, follow-ups, community functions, newsletters, and notices.
• Staff development and leadership: Conduct daily and weekly staff meetings, provide ongoing training, counseling, and leadership to enhance staff efficiency. Administer action plans, provide support, and handle personnel processes such as evaluations, salary reviews, and time sheets.
• Other duties as assigned.

REQUIREMENTS

• College degree and CAM/ARM preferred or 2 years prior experience with Leasing or Asst. Property Manager.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in PC skills (Word, Outlook, Excel and Yardi preferred).
• Must embody RHM’s core values: Teamwork, Will to Win, Loyal and Be a Good Person.

PAY

• $60,000 - $65,000 base with monthly bonuses based on eligible lease terms.

BENEFITS

• Medical, dental, vision, and other ancillary plans
• 100% employer-paid life insurance policy and long-term disability coverage
• 401k participation after 1 year, with employer matching
• Paid time off: holidays, and PTO to support work-life balance

Schedule: Full-time, Monday - Friday

Ability to commute/relocate:

• Reliably commute or planning to relocate before starting work
• US work authorization (Required)

Work Location: On-site, Downtown Cleveland, OH

Why Build Your Career with RHM Real Estate Group?

At RHM Real Estate Group, we are a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. Our diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate. We are dedicated to fostering a culture of teamwork, integrity, and commitment. Our core values—teamwork, will to win, be a good person, and loyalty—guide everything we do. You will have the opportunity to collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success. We offer competitive wages, robust benefits, and a clear path for growth. If you're looking for a company where you can grow, contribute, and thrive, RHM Real Estate Group is the place for you.

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