Job Description

Job Title: Salesforce Administrator About the Role We are seeking an experienced and proactive Salesforce Administrator to manage and optimize our Salesforce platform. In this role, you will be responsible for ensuring the smooth operation of our Salesforce environment, customizing solutions to meet business needs, and providing support to users across the organization. Key Responsibilities Salesforce Administration: Perform day-to-day administration of Salesforce, including user setup, roles, permissions, and security settings. Customization: Design and implement custom workflows, validation rules, page layouts, and custom objects. Data Management: Manage data imports, exports, and updates while maintaining data integrity and cleanliness. Reporting and Dashboards: Create and maintain custom reports and dashboards to support business analytics. User Support: Provide training, support, and troubleshooting for Salesforce users to enhance adoption and efficiency. Integration Management: Collaborate with IT and other teams to integrate Salesforce with other tools and systems. System Upgrades: Stay informed about Salesforce updates and new features, ensuring seamless implementation of upgrades. Documentation: Maintain comprehensive documentation of Salesforce processes, configurations, and workflows. Required Qualifications Education: Bachelor's degree in Computer Science, Business Administration, or a related field. Experience: 2 years of hands-on Salesforce administration experience. Proven expertise in Salesforce configuration and customization. Certifications: Salesforce Certified Administrator (required). Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus. Technical Skills: Strong knowledge of Salesforce Lightning Experience. Familiarity with Salesforce automation tools like Flow, Process Builder, and Apex triggers. Proficiency in data manipulation and tools like Data Loader. Understanding of CRM workflows and best practices. Soft Skills: Excellent problem-solving and analytical skills. Strong organizational and time management abilities. Effective communication skills, with the ability to convey technical concepts to non-technical audiences. Preferred Qualifications Experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud. Knowledge of third-party integrations and tools such as Pardot, MuleSoft, or Tableau CRM. Familiarity with Agile/Scrum methodologies. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. Vaco

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